Project Description

Justice Advocacy Coordinator, Full-Time

Reports to: Director of Programs and Policy

Job Summary: Next Door Solutions to Domestic Violence’s (NDS) Justice Hub is a place for survivors of domestic violence to access support and advocacy as they navigate complex systems in their lives and a space where they can impact the outcome of their individual case and shift the imbalance of power to transform systems, law enforcement, and the courts.

Survivors are often caught up in complex systems and may not be informed of their rights, lack adequate legal representation, and may experience a great deal of distress and trauma from system interventions. There is an imbalance of power in systems, further exacerbated by a lack of knowledge and understanding of a trauma-informed response to domestic violence, and institutional bias and racism that minimize the experience and voice of survivors. 

In order to improve outcomes, particularly for families of color, NDS’ Justice Advocacy Hub will empower survivors and families to be agents of change, and build a movement of directly impacted survivors advocating for their rights and increasing justice and accountability in the courts, child welfare system and law enforcement, making systemic change to ensure a community response that keeps families intact and communities safe. 

NDS’ Justice Advocacy Hub supports survivors and families by providing:

  • Support to understand their rights in the systems in their lives
  • Access to an advocate who will provide key support throughout their system involvement
  • Legal services including case consultation and representation
  • Flexible financial support

The ideal candidate will have knowledge and experience working with survivors of gender-based violence, understand the root causes of violence, and knowledge of victims’ rights. A background in systematic oppression and racial bias within systems that leads to disparities and injustice is preferred. They will have the ability to build relationships with key stakeholders and use strategies to empower survivors to advocate for their rights. They will have a background in community organizing, and social justice policy advocacy at the local level. 

Roles/Responsibilities: Working in collaboration with the Director of Programs and Policy, the Coordinator will:

  • Provide crisis counseling and intervention services in person, virtually and over the phone as needed
  • Develop letters of support, social biography packets and organize weekly support meetings with survivors and advocates 
  • Research and gain knowledge of laws, policies, procedures and protocols of key systems (i.e. child welfare, civil court, criminal justice and law enforcement) 
  • Research and develop tip sheets to help survivors understand their rights as a victim, what is being asked of them and be fully informed of all possible outcomes from systems
  • Research and gain knowledge of key resources to support survivors as they navigate complex systems 
  • Build relationships with system agencies in order to advocate with and on behalf of survivors and to uphold victims’ rights
  • Grow internal agency capacity to engage and support the Justice Advocacy Hub and build a movement of directly impacted survivors to hold systems accountable and make systemic change
  • Attend and support local, state, and national communities of practice to share and learn best practices
  • Attend virtual and in-person community meetings, events and spaces with strategic partners as needed, following all Public Health Guidelines
  • Comply with all confidentiality requirements, ethical and legal obligations of the program and agency
  • Ensure accurate maintenance of records and timely reporting of activities undertaken including program outcomes, surveys, data, etc. as needed
  • Maintain a learning organization mindset to evaluate the effectiveness of the work
  • Compile and provide reports as needed for projects and grants
  • Support all agency activities and events as needed


  • Bachelors’ degree in related field plus 3 years’ experience in the domestic violence field or at least 5 years’ experience in domestic violence or equivalent experience in social justice advocacy at a non-profit agency.
  • Direct service experience in client-centered counseling and crisis intervention and experience working with victims/survivors of domestic violence from diverse backgrounds.
  • Excellent communication and interpersonal skills with the ability to work as part of a team, under pressure in a crisis atmosphere, and meet assigned deadlines.
  • Survivor-centered response to client needs and flexibility to support the team and organization’s needs.
  • Ability to effectively manage projects and program logistics.
  • Strong interpersonal, written and verbal communication skills with the ability to work with people at all professional levels and from diverse cultural backgrounds.
  • Strong problem-solving skills; experience in managing conflict; ability to respond creatively to challenges.
  • Ability to foster collaborative working relationships with agency partners and with professionals and community members from all walks of life.
  • Commitment to the principles of diversity, equity and inclusion.
  • Bilingual Spanish or multilingual is preferred 

Next Door Solutions to Domestic Violence (NDS) is a nonprofit organization located in San Jose.  Since 1974, NDS has been providing critical intervention and prevention services to domestic violence survivors and their children.  NDS’ advocacy services include survivor-defined intervention from crisis to self-sufficiency. NDS is a community leader, known for its advocacy orientation to achieve its mission of ending domestic violence in the moment and for all time.  As one of the leading local agencies in the domestic violence field, NDS takes pride in its grassroots legacy, commitment to systems change, and its “roll up your sleeves” culture.  

Next Door Solutions is an equal opportunity employer committed to developing the leadership skills of people from diverse backgrounds. We do not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDS), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), sexual orientation, or request for FMLA.


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