Director of Programs

Next Door Solutions seeks a strategic organizational leader with an exceptional management background to advance the mission, support programming and staff goals, and to elevate community partnerships. The Director of Programs will operationalize best practices in management systems; streamline collaboration of teams; oversee program execution; provide direct supervision and day-to-day management of staff; and ensure strong organizational performance to meet targeted goals.

Type: Senior-level, full-time
Reports to: Executive Director
Headquarters: San Jose, CA
Location: Primarily in Office, hybrid up to 2 days a week possible
Minimum Salary $103,000, with benefits including paid vacation, health, dental, and wellness

Who We Are

Our mission is to end domestic violence in the moment and for all time.

In 1971, our founder Bea Robinson Mendez, concerned about the lack of services and options for domestic violence survivors, gathered a small group of her friends to figure out a solution.  They set up a shelter in a garage and established a hotline number to provide information and support to survivors. Unbeknownst to them, it would become the second domestic violence agency in California and the first bilingual domestic violence shelter in the nation. So began the story of Next Door Solutions to Domestic Violence (NDS).

Domestic violence is the most prevalent form of gender-based violence, often the most frequently reported crime and arguably the one with the greatest damaging effect on our families, youth, and communities.  We are the only stand-alone, domestic violence agency in Santa Clara County, answering approximately 15,000 crisis calls and serving an average of 3,000 survivors of domestic violence annually. Our comprehensive, compassionate, bilingual and multicultural services are available free of charge to all individuals across the gender spectrum and of varying abilities.

By joining NDS, you become part of a team that serves thousands, uplifts community models of support, and looks first for a way to say “yes.”  NDS is a place where inclusion, diversity, equity, access, liberation (IDEAL) are not just celebrated, but they are central to our existence. We are emerging from the pandemic in a stage of rapid reflection, and change, which means exciting new opportunities are opening up for forming transformative community partnerships, nurturing our staff, and growing our team.

Culture and Climate

NDS has developed a supportive workplace culture where personal and professional connections are valued and facilitated. Our guiding values are:

  • Oneness & Connectedness
  • Survivor & Community Centered
  • Compassionate Accountability
  • Equity & Justice
  • Inclusion for Liberation

Primary Responsibilities

  • Lead day-to-day management of the program teams, composed of four full-time staff members working on all major program areas from prevention to intervention
  • Coach, collaborate, and supervise program staff to ensure programmatic and team success based on organizational values and goals
  • Work with the Executive Director, and full leadership team, to develop a streamlined workflow across the organization through systems and processes that ensure effective management of programs, staff, and deliverables
  • Serve as a representative of NDS externally, including programmatic, fundraising, and overall organizational events
  • Cultivate partnerships and relationships through collaboration with stakeholders
  • Ensure all programmatic activities and timelines align to effectively meet organizational calendar and goals
  • Implement and facilitate staff team meetings, and quarterly and year-end strategic planning sessions
  • Manage and monitor program budgets and expenditures, including surfacing needs and possibilities, in coordination with the Executive Director and the finance team
  • Support and often lead the process of recruitment and hiring personnel, volunteers, and necessary contractors to maintain quality of programming
  • Track organizational success metrics and implement a system of feedback and evaluation, in reflection of organizational values, that ensures strong work plans and alignment between individual, team, and organizational goals and priorities
  • Support the professional development and growth of team members
  • Cultivate a positive and collaborative environment for program participants, staff, and overall NDS community

The Ideal Candidate

The ideal candidate will be a dynamic, transformational leader with strong nonprofit management experience, high alignment with strategic vision, able to operationalize, dedicated to collaboration, is attentive to details, and embodies the mission, and core values of Next Door Solutions to Domestic Violence.

Qualifications and Experience

  • 10+ years of experience in a fast-paced and growing nonprofit environment, with 5+ years of experience working in a leadership role
  • Demonstrated experience working collaboratively to lead the integration of a complex organization and utilizing values and best practices in management to ensure shared success
  • Significant experience developing and leading teams and working as an effective team member
  • Strong staff management experience required, with the ability and interest to work closely with staff members to set and achieve individual and team goals
  • Outstanding strategic thinking skills, with a focus on impact, and effective collaborative communication skills
  • Thrives in change and growth; ability to be thoughtful, patient, supportive and nimble
  • Commitment to uplifting community, inclusion, diversity, equity, access, and liberation
  • If not already completed, must complete a 40-65 hour domestic violence counselor training within first 3 months of employment
  • Preferred strong oral and written skill set to support organizational external presence and necessary grant support when needed
  • Bilingual/multilingual, preferred

Desired Attributes

  • Strategic leadership. You have the leadership acumen and strategic ability to be a thought partner to, and act on behalf of, the Executive Team. You infuse others with your passion for championing a cause and have experience fostering a culture of inclusion, equity, and impact across an organization.
  • Focus on results and action bias. You have an ability to balance the big picture, strategic thinking with tactical productivity and attention to detail. You get things done, drive results through others, and do not hesitate to roll up your sleeves and pitch in when needed.
  • Entrepreneurial spirit. You are a forward thinker who enjoys formulating new strategies, solving problems, and thinking about new and better ways to do things internally and externally. You thrive in a small-medium sized organization and fast-paced environment.
  • Outstanding people skills. You bring a demonstrated ability to connect easily with and influence a wide range of individuals from different backgrounds, cultures and levels. You have experience building trusting and productive relationships with a wide range of colleagues, leaders, and partners.


We believe that violence and abuse disproportionately affects the most marginalized people in society, including people of color, people from working class backgrounds, people with differing abilities, women, and LGBTQ+ people. Because we believe that these communities must be centered in the work we do, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Next Door Solutions is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status, protected medical leaves (requested or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law.