We’re Here to Help
You do not have to be certain that what you are experiencing is abuse, and you do not have to know what you want to do next. A trained advocate can listen, help you assess safety, and talk through options without judgment or pressure.
Our Support Is Always:
- Free
- Confidential
- Multilingual
- Culturally Aware
- Trauma Responsive
- Available regardless of status, gender identity, sexual orientation, disability, race, religion, or income
If you are in immediate danger, call 911.
24/7 Hotline
Call (408) 279-2962. A trained advocate answers every hour of every day for crisis support, safety planning, information, shelter screening, and referrals.
Safe Chat
Chat online with a trained advocate during Safe Chat hours. Remember that browser and device activity may still be visible to someone with access.
Language Access
Services are available in English and Spanish, and interpretation can be arranged in other languages.
Community Office
1400 Parkmoor Ave., Suite 120, San Jose, CA 95126. Open Monday–Friday, 9am–5pm. Closed weekends and holidays. Call (408) 501-7550.
Not sure if you are experiencing abuse?
Domestic violence is a pattern of behaviors used to gain power or control in an intimate relationship. It may be physical, but it can also be emotional, financial, sexual, digital, or connected to immigration status, children, pets, or other parts of your life.
Physical
Hitting, strangling, restraining, blocking exits, throwing objects, threatening with weapons, damaging property, or hurting pets.
Emotional
Constant criticism, humiliation, isolation, gaslighting, intimidation, threats, or using children and relationships to control you.
Financial
Controlling money, keeping you from working, taking your income, damaging your credit, hiding assets, or denying access to necessities.
Sexual / Reproductive
Any sexual contact without freely given consent, including within a marriage or relationship; pressure, coercion, reproductive control, or withholding safety or care.
Digital
Tracking your location, monitoring devices or accounts, demanding passwords, impersonating you, posting about you, or using technology to harass or isolate you.
Immigration
Threatening deportation or law enforcement, withholding documents, interfering with applications, or using immigration status to prevent you from seeking help.
Outing
Disclosing or threatening to disclose your sexual orientation or gender identity to family, friends, or others without your consent.
It’s still abuse if...
it only happens sometimes.
they apologize.
they have never hit you.
you love them.
no one else has noticed.
the person harming you is a woman.
it happened once.
None of those things makes the harm less real or means you have to handle it alone.
Talk to an AdvocateHow We Help Survivors of Intimate Partner Violence — Our Services and Programs
Every situation is different. Our trained and experienced advocates listen, create safety plans, help identify options, and connect people with the support and resources they need.
Immediate Help
A 24/7 hotline, walk-in help, Safe Chat, safety planning, risk assessment, shelter screening, crisis advocacy, information, and referrals.
Support Groups and Healing Services
Support groups, workshops, counseling, children’s services, and case management support healing and stability. Workshops include Peaceful Contact and Parenting After Violence.
Housing and Legal Services
Emergency shelter, housing advocacy, homelessness prevention, restraining-order support, court preparation, legal information, and referrals.
Violence Prevention, Education, and Systems Change
Community education, youth prevention, healthcare partnerships, outreach, training, and systems change strengthen community responses to intimate partner violence.
Get Help FAQs
Answers to common questions. You can also call us directly at 408-279-2962 or email info@nextdoor.org.
An advocate will first ask whether it is safe to talk, listen to what is happening, and ask what kind of help would be useful. You control how much you share and what happens next. The advocate can help you think through what you want to do next.
No. You can call for information, safety planning, or support while you are still in a relationship, after leaving, or while deciding what you want.
Yes. Call the 24/7 hotline for screening and help identifying current shelter or other safe options.
No. We offer confidential support. If you choose to contact law enforcement, an advocate can help with safety planning around that decision.
Yes. Advocates can support families in accessing child- and youth-centered services. Some may be in house and others with trusted partners.
Confidentiality means keeping information about you and what you share with NDS private. An advocate can explain how we protect that information and any limits to confidentiality before you share personal details.
