Phone, Virtual, or Walk-In Crisis Counseling

Crisis Advocates assist survivors over the phone, virtually, and in-person with safety plans, risk assessments, resources, legal advocacy, referrals, and emergency services as needed. Next Door Solutions provides resources to community services that address hunger, homelessness, and health needs that allow survivors to rebuild their lives in a sustainable way.

24/7 Crisis Hotline: Confidential advocates are available 24 hours a day to provide crisis counseling, emergency shelter, information, and referrals. We offer language interpretation to ensure we can help everyone in need.

If you need immediate crisis assistance, our advocates are available 24 hours a day through our crisis hotline at (408) 279-2962.

Next Door Solutions’ community office is located at:
234 E. Gish Road, Suite 200
San Jose, CA 95112
Office Hours: Monday – Friday from 9:00 am – 5:00 pm
(408) 501-7550

Legal Support

Legal Advocates provide survivors assistance with:

  • completing and filing Domestic Violence Restraining Orders through Family Court
  • information to better understand legal rights and how the courts work
  • a free confidential legal consultation so clients can speak with an attorney
  • referrals to external no/low-cost legal services
  • Peaceful Contact workshops – please see below for how to sign up

Peaceful Contact is a type of modification made to a Criminal Protection Order issued to a person by the criminal court in domestic violence cases. The modification allows the restrained person to contact the protected person as long as all contact is peaceful. To sign up for a Peaceful Contact workshop, please call our office Monday – Friday from 9:00 am – 5:00 pm at (408) 501-7550.

Next Door Solutions provides referrals for clients needing assistance in filing U- Visas and T-Visas (specific visas for victims of domestic violence and of human trafficking). Advocates provide clients with information on how to navigate the legal system according to the provisions of the Violence Against Women Act (VAWA).

A  confidential Virtual Legal Clinic is available so clients can schedule an appointment to speak, online, with an attorney on any legal matter.

If you need immediate crisis assistance, our advocates are available 24 hours a day through our crisis hotline at (408) 279-2962 or our community office Monday – Friday 9:00 am – 5:00 pm at (408) 501-7550.

“Thanks to the help I received through case management services at Next Door Solutions, I am now more independent – and living in a home free from abuse with an income that I am able to control.”

~Self Sufficiency Program Participant